Booking policy:

mail to: Booking@dongweoceanview.com

For immediate availability Skype address: Dongweocean

Children :

  • Are considered under 12 years old
  • Where 02 children are sharing, one will be charged as an adult

Check in: 13h00 – Check out: 10h00

Late Check out from 11h00 charge will be 50% (subject to availability)

 

Cancellation policy:

  1. Cancellations received 21-30 days before the confirmed arrival date are subject to a cancellation fee of 30% of total .
  2. Cancellations received 11-20 days before the confirmed arrival date are subject to a cancellation fee of 50% of total .
  3. Cancellations received 0-10 days before the confirmed arrival date are subject to a cancellation fee of 100% of total projected room costs.
  4. During High Season minimum 3 nights (21/12 through 08/01 inclusive and 20/07 through 31/08 inclusive), Dongwe Ocean View/ Kichanga applies the following cancellation policy:
    • Cancellations received from the time of confirmation until 20 days before the confirmed arrival date are subject to a cancellation fee of 50%
    • Cancellations received within and up to 20 days before the confirmed arrival date are subject to a cancellation fee of 100% of projected room changes.

 

Payment Policy

Pre Payment to be received within the expiry date shown on the Invoice

Payment to be effected by Swift Transfer as per below instructions:

Beneficiary Name: A.C.N COMPANY LTD

Bank Name: National Bank of Commerce (NBC) ZANZIBAR, TANZANIA.

Bic/Swift Code: NLCBTZTX

Account No:021105004927- USD

 

Should the Tour Operator fail to make payment within expiry date Dongwe Ocean View/ Kichanga Lodge shall be under no obligation to accommodate the Tour Operator

These special rates are valid only upon subscription of the above listed conditions.

Please return us a copy of this document signed and stamped for agreement

TourOperator Signature PositionDate

 

Privacy Policy

  1. Payment Options: we accept all major credit and debit cards including VISA, MasterCard and American Express. In addition, the following forms of payment are welcome: Airtel, TIGO and MPesa.
  2. All payments are processed and managed by Direct Pay Online (DPO), a leader in global online payment security, and Africa’s number one on-line payment processor.
  3. When making direct bookings on any of our websites (Kichanga Lodge, Dongwe Ocean View, The Rock), at the time of making payment you will be redirected to Direct Pay Online’s payment page. Once your payment has been successfully processed, you will be redirected back to the relevant website. This is a seamless process and requires no particular action by you.
  4. Specials and deals:
    • may not be claimed or taken in concert with any other special or deal existing at the same time.
    • we reserve the right to limit the number of such deals made available
    • existing reservations made not be cancelled to enable the taking up of a special or deal.
    • specials and deals are offered at net rates and are not subject to any other form of discounting / commissions payable.
  5. Copyright: Any content, words and images appearing on any of our websites may not be used, copied, published without our prior permission whatsoever and for whatever reason. Contact us here Booking@dongweoceanview.com and we’ll assist you with your requirement/s.